Shipping policy

Shipping Policy:

Handcrafted with Care

At Curl Pharmacy, we take pride in creating each product by hand, ensuring the highest quality and attention to detail. Our commitment to craftsmanship means that your order may take a little extra time to reach you. We appreciate your patience and understanding.

Processing Time
Please allow 3-5 business days for us to carefully craft and prepare your order.

Holiday Seasons:
During peak holiday seasons, processing and delivery times may be extended. We will do our best to communicate any delays or longer processing times in advance.

Estimated Delivery Time:
Once your order has been processed and shipped, the estimated delivery times may vary depending on your location and selected shipping method.

Lost or Damaged Packages
We regret that we cannot be held responsible for packages lost, damaged, or stolen during transit. Once the package leaves our facility, it is under the care of the shipping carrier.

Incorrectly Received Orders
In the rare event that you receive an incorrect order, please contact us immediately. We will work to rectify the situation promptly.

Contacting the Shipping Carrier
If you encounter any issues with the delivery of your order, please contact the shipping carrier directly. They will be able to assist you in tracking and resolving the matter.

Shipping Address Accuracy
It is the customer's responsibility to provide accurate and complete shipping information. Please double-check all details before finalizing your order.

While we understand that unforeseen circumstances can occur, we recommend reviewing and understanding the policies of the shipping carrier chosen at the time of purchase.

Thank you for your understanding and cooperation. We appreciate your trust in Curl Pharmacy for your hair care needs