Refund policy

Thank you for choosing Curl Pharmacy for your hair care needs. We take pride in providing high-quality products. Please review our policy below:

Returns/ Refunds

Due to the nature of our products, we do not accept returns or offer refunds. All sales are final. However, your satisfaction is important to us. Please reach out with any questions or concerns. 

Damaged Products

In the rare event that you receive a damaged or defective product, please contact our customer support team at Contact@CurlPharmacy.com within of receiving the product. We will gladly assist you with a resolution.

Cancellation Policy

Orders cannot be canceled once they have been processed and shipped. If you wish to cancel an order before it has been processed, please contact us at Contact@CurlPharmacy.com

Errors or Mistakes

If there is an error or mistake on our part, please contact our customer support team within 7 days of receiving your order, and we will work to rectify the issue.

Product Allergies or Reactions

It is the customer's responsibility to review the product ingredients before purchasing. We recommend doing a patch test and waiting 24 hours to observe any reaction that might occur. Curl Pharmacy is not responsible for any allergic reactions or adverse effects resulting from product use.

By making a purchase with Curl Pharmacy, you acknowledge and agree to abide by our "No Refund, No Returns" policy.

If you have any further questions or concerns, please contact our customer support team at Contact@CurlPharmacy.com

Thank you for being a valued customer.

Sincerely, Curl Pharmacy